Broadband
Broadband
Georgia knew it had a problem with broadband, but it didn’t know the depth of its problem. It didn’t know exactly where the problem was or exactly who faced it. Leaders realized they could not solve Georgia's broadband access problems without better information. Before they could work to bring in more robust access, they had to know where it was needed – and by whom. To solve this problem, the Georgia Broadband Program turned to the Carl Vinson Institute of Government at the University of Georgia to create a map showing precisely which Georgia homes and businesses are served and not served by high-speed internet service. The institute developed methodology to more accurately define an area or locations as served and then present that in visual form.
The institute team saw that Federal Communication Commission (FCC) maps had the potential to ignore a great many locations – leaving many Georgians out of line for access.
For the map, the institute team developed a new methodology to define “served” and “unserved.” The team gathered information for each business and residential address in the state and asked internet service providers to share where they provided broadband. The location data was then laid against the service data and displayed in an easy-to-understand, interactive online map.
For location data, the Institute of Government leaned on commercially available information (Digital Map Products datasets), county tax appraiser parcel data, United States Postal Service address data, Microsoft building rooftop data and electricity meter location information. It integrated these datasets to produce the most precise location information possible, down to coordinates for latitude and longitude.
The team coordinated service data from 44 internet service providers, checking it against the state’s master address file and returning to providers for correction and confirmation before compilation.
The Institute of Government then used the latest mapping tools to create the views of broadband access that today appear on the Georgia Broadband Program website, https://broadband.georgia.gov/.
When it debuted in June 2020, the map set a new gold standard in broadband access mapping and made Georgia the first state to map availability down to the street address level. The Georgia Broadband Map was the first of its kind in the United States.
Unlike the FCC map – which considers a census block served by high-speed internet if just a single home in that block is connected – UGA’s map has a threshold of 80 percent of homes in a census block connected to speeds of 25 megabytes per second (Mbps) download and 3 Mbps upload.
The more precise method of mapping identified more than half a million locations that lacked broadband availability. More than half of those – 255,067 locations – had previously been identified as served.
When it launched in 2020, the map plainly illustrated a stark truth: About 10 percent of Georgia's population lacked access to high speed internet – much higher than suggested by the FCC maps. And, while 10 percent might seem small, that’s more than 1 million people without service.
The more precise map means more communities will be able to apply for needed funds – both public and private – to develop broadband. It also enables state leaders to more confidently allocate resources for broadband, including a Georgia General Assembly commitment of $30 million.
The Georgia Broadband Map offers multiple views, including color-coded areas of the state indicating served or unserved by broadband, a county view and a side-by-side comparison of the FCC map versus the Georgia map.
Numerous entities were involved in the map’s development and deployment. Governance is coordinated by an inter-agency team comprised of:
Outreach has capitalized on workshops and webinars with community groups as well as partnerships with the Georgia Municipal Association and Association County Commissioners of Georgia.
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Near the Alabama border, the west Georgia counties of Heard, Haralson and Carroll look forward to an expansion of fiber-to-the-home service reaching an additional 10,000 homes and 30,000 Georgians.
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The north Georgia counties of Cherokee, Dawson, Lumpkin and Pickens anticipate a project that will bring 250 miles of fiber, extending access to 6,000 customers.
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Three sizeable projects announced in the first few months of 2021 promise broadband service expansion in some 20 middle Georgia counties combined. These efforts stand to extend high-speed (fiber) internet service to 12,000, 22,000 and 80,000 homes and businesses per project.
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During the COVID-19 pandemic, a special-purpose map was published on the Georgia broadband website using data collected through the broadband map project. It showed locations statewide where students could find free public Wi-Fi access. That service often would be outside then-closed public buildings (e.g., libraries, schools), with people connecting from cars parked near those facilities.